Studio Policy

DESCRIPTION OF SERVICES: Katy Piano Instructors will provide the following services (collectively, the "Services"):____min of Private Piano Lessons weekly. The total cost of service per month will be the sum of all lessons given for that month.

PAYMENT: Tuition is based on a monthly schedule. Payment shall be made to the Provider prior to the first lesson. Tuition is due on the first day of the month (prior to the first lesson in each period).

LATE PAYMENT FEE: In the event that payment for monthly tuition is not received by Katy Piano Instructors on or before the due date as stipulated in the "PAYMENT" section of this Service Agreement, a grace period of three (3) days will be allowed. If payment is not made within this grace period, a late payment fee of $25 will be applied and added to the total outstanding balance owed by the Recipient. This late fee is due and payable along with the overdue tuition payment. Continuous failure to pay the tuition and late fee within the specified time frame may result in suspension or termination of services as outlined in the "DEFAULT" and "REMEDIES" sections of this Agreement.

DEPOSIT: The Recipient and the Provider acknowledge and agree that a deposit (sign-up fee) equal to 4 lessons, is required to be made by the Recipient and held by the Provider until termination or expiration of this Service Agreement. The deposit will cover tuition for the last 4 lessons, once a written 30-day notice is submitted by the Recipient to the Provider.

CANCELLATION POLICY: Cancellation of a lesson must be made AT LEAST 24 HOURS prior to the scheduled lesson time to receive a make-up lesson. No shows or failure to notify the school within 24 hours is considered a forfeited lesson. No more than one cancellation per month is allowed. If you know of dates ahead of time where you/your child cannot make a lesson, please notify the school when booking/paying for your lessons. One make-up lesson per month will be permitted and scheduled as time permits. There are NO REFUNDS on unused or cancelled lessons. If you choose to take a break, unused lessons can be banked for up to 2 months. Unused lessons after that time will be considered forfeited.

SUBSTITUTE INSTRUCTOR: In the event that the primary instructor (“Original Instructor”) is unable to conduct a scheduled lesson due to unforeseen circumstances, illness, or other commitments, Katy Piano Instructors agrees to provide a qualified substitute instructor to conduct the lesson. The substitute instructor will be selected based on their expertise and ability to provide a similar level of instruction as the Original Instructor. The Recipient will be notified in advance of the change in instructor, whenever possible. Lessons conducted by a substitute instructor will be considered as fulfilling the obligations of Katy Piano Instructors under the terms of this Service Agreement. The Recipient has the right to accept or decline the substitute instructor; however, declining a substitute may be considered as a cancellation by the Recipient and be subject to the agreement's standard cancellation policy.

TERM: This Contract may be terminated by either party upon 30 days' prior written notice to the other party. An email notice by one party will suffice. A deposit equal to 4 lessons is required to be made by the Recipient and held by the Provider until termination or expiration of this Service Agreement. The deposit will cover tuition for the last 4 lessons once a written 30-day notice is submitted by the Recipient to the Provider.

DEFAULT: The occurrence of any of the following shall constitute a material default under this Contract:

1. The failure to make a required payment when due.

2. The failure to make available or deliver the Services in the time and manner provided for in this Contract.

REMEDIES: In addition to any other rights available according to law, if a party defaults by failing to substantially perform any provision, term, or condition of this Contract, the other party may terminate the Contract by providing written notice to the defaulting party. This notice shall describe with sufficient detail the nature of the default. The party receiving such notice shall have 30 days from the effective date of such notice to cure the default(s). Unless waived in writing by a party providing notice, the failure to cure the default(s) within such time period shall result in the automatic termination of this Contract.

FORCE MAJEURE: If performance of this Contract or any obligation under this Contract is prevented, restricted, or interfered with by causes beyond either party's reasonable control ("Force Majeure"), and if the party unable to carry out its obligations gives the other party prompt written notice of such event, then the obligations of the party invoking this provision shall be suspended to the extent necessary by such an event.

The term Force Majeure shall include, without limitation, acts of God, fire, explosion, vandalism, storm, or other similar occurrences, orders or acts of military or civil authority, or by national emergencies, insurrections, riots, or wars, or strikes, lock-outs, work stoppages, or other labor disputes, or supplier failures. The excused party shall use reasonable efforts under the circumstances to avoid or remove such causes of non-performance and shall proceed to perform with reasonable dispatch whenever such causes are removed or ceased. An act or omission shall be deemed within the reasonable control of a party if committed, omitted, or caused by such a party, or its employees, officers, agents, or affiliates.

DISPUTE RESOLUTION: The parties will attempt to resolve any dispute arising out of or relating to this Agreement through friendly negotiations amongst the parties. If the matter is not resolved by negotiation within 30 days, the parties will resolve the dispute using the below Alternative Dispute Resolution (ADR) procedure. Any controversies or disputes arising out of or relating to this Agreement will be resolved by binding arbitration under the rules of the American Arbitration Association. The arbitrator's award will be final, and judgment may be entered upon it by any court having proper jurisdiction.

ENTIRE AGREEMENT: This Contract contains the entire agreement of the parties, and there are no other promises or conditions in any other agreement, whether oral or written, concerning the subject matter of this Contract. This Contract supersedes any prior written or oral agreements between the parties.

SEVERABILITY: If any provision of this Contract is held to be invalid or unenforceable for any reason, the remaining provisions will continue to be valid and enforceable. If a court finds that any provision of this Contract is invalid or unenforceable but that by limiting such provision it would become valid and enforceable, then such provision will be deemed to be written, construed, and enforced as so limited.

AMENDMENT: This Contract may be modified or amended in writing by mutual agreement between the parties if the writing is signed by the party obligated under the amendment.

GOVERNING LAW: This Contract shall be construed in accordance with the laws of the State of Texas.

NOTICE: Any notice or communication required or permitted under this Contract shall be sufficiently given if delivered in person via email or by certified mail, return receipt requested, to the address set forth in the opening paragraph or to such other address as one party may have furnished to the other in writing.

CONSTRUCTION AND INTERPRETATION: The rule requiring construction or interpretation against the drafter is waived. The document shall be deemed as if it were drafted by both parties in a mutual effort.

ASSIGNMENT: Neither party may assign or transfer this Contract without the prior written consent of the non-assigning party, which approval shall not be unreasonably withheld.

IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed by their duly authorized representatives as of the date first above written.